CT HMIS Support

How Support Works

Check the CT HMIS Database Status Dashboard

The CT HMIS helpdesk is covered 5 days a week from 9:00 AM to 5:00 PM. Our supported method for support is to submit an email to help@nutmegit.com and take advantage of the knowledge base and support videos

If you could please include with your request:

  • Your Name
  • Program Name
  • Role Under
  • Agency Name
  • Client ID or IDs
  • Whether your issue is client specific or system wide
  • Is this issue reproducable (does it happen all the time, or sometimes)
  • A brief description of the issue
  • A screen shot

Do Not Include any Client Personal Identifying Information

Email Support: help@nutmegit.com