CT HMIS Support
How Support Works
Check the CT HMIS Database Status Dashboard
The CT HMIS helpdesk is covered 5 days a week from 9:00 AM to 5:00 PM. Our supported method for support is to submit an email to help@nutmegit.com and take advantage of the knowledge base and support videos
If you could please include with your request:
- Your Name
- Program Name
- Role Under
- Agency Name
- Client ID or IDs
- Whether your issue is client specific or system wide
- Is this issue reproducable (does it happen all the time, or sometimes)
- A brief description of the issue
- A screen shot
Do Not Include any Client Personal Identifying Information
(NAMES, INITIALS, DOB, SSN)