HMIS News

Recent SSL Vulnerability does not effect HMIS

Posted on: Apr 11, 2014
By: Eric Johnson

ServicePoint, ECM and Provide are not effected by the recent Heartbleed OpenSSL vulnerability. Heard about the Internet going to die in the next couple of days!? OpenSSL bug rocks the world, but you know its not all that bad.Here’s a fantastic article from the Washington Post on it Click Here to Read . Check the websites you use for vulnerabilities with this tool (http://filippo.io/Heartbleed/), and only change your password if the site has no vulnerability (doing so if its still vulnerable just exacerbates the problem).


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CT HMIS: ServicePoint ART Out of Date - 3/31/2014

Posted on: Mar 24, 2014
By: Dee Iglesias

The ART Reporting system rebuild failed and the data is currently out of date. Any changes that you’ve made after 3/28/2014 will not currently be reflected in any ART reports. (This includes ServicePoint Password resets.) We will send notice once it is current.

PLEASE NOTE: You can still run reports, it will just not reflect any updates that you made after 3/28/2014.

We thank you for your patience while we work with Bowman to resolve this issue.


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CT HMIS: ServicePoint ART Out of Date - 3/24/2014

Posted on: Mar 24, 2014
By: Dee Iglesias

The ART Reporting system rebuild failed and the data is currently out of date. Any changes that you’ve made after 3/21/2014 will not currently be reflected in any ART reports. (This includes ServicePoint Password resets.) We will send notice once it is current.

*Please note that you can still run reports, it will just not reflect any updates that you made after 3/21/2014.

We thank you for your patience while we work with Bowman to resolve this issue.


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CT HMIS: ServicePoint ART Issues Resolved -3/04/2014

Posted on: Mar 04, 2014
By: Dee Iglesias

The ART Reporting system issue has been resolved. You are now able to access ART from ServicePoint to access/run reports.

We thank you for your patience while we worked with Bowman to resolve this matter.


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CT HMIS: ServicePoint - ART NOT LOADING - 3/04/2014

Posted on: Mar 04, 2014
By: Dee Iglesias

The ART Reporting system is currently not loading when trying to open in from ServicePoint.

We have reported this issue to Bowman and they are currently working on a resolution.

You will be unable to run reports at this time. We apologize for any inconvenience but assure you that once an update is available we will send it out immediately.

We thank you for your patience while we work with Bowman to resolve this issue.


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