HMIS News

Help Desk Temporarily Unavailable - 11:30 AM 10/24/2014 - UPDATE RESOLVED at 12:00PM

Posted on: Oct 24, 2014
By: Lani Ireland

UPDATE: The internet is back so we are able to respond to Help Desk emails and voicemails now.
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We apologize for any inconvenience, but the internet is down at our office in Hartford, and therefore, we are not able to connect to the Help Desk site to respond to emails or listen to voicemails. We are working to resolve this ASAP and will respond to tickets as soon as we are able. We will send out an updated notice when the internet is back up.

We greatly appreciate your patience and apologize for any inconvenience!


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New HMIS Feature: Workflow Management

Posted on: Oct 08, 2014
By: Lani Ireland

With the upgrade to version 4.4, Client workflows are no longer restricted to one client at a time. You can now start a workflow on one client, and if you get distracted or need additional information, you can “save progress and close” that client’s workflow and launch a new workflow for a separate client, while still being able to resume the previous client’s workflow at any time.

A new pop-up screen has been added to assist with managing these workflows. Any time a workflow is halted by a user, the screen will appear when the “Enroll client” workflow is launched.


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HMIS Version 4.4 - Performance Issues

Posted on: Oct 08, 2014
By: Lani Ireland

Good Morning,

Due to the launch of the upgraded version of the HMIS software and the high volume of use, you may experience some lag and slowness when working in the system today. We are actively working to correct this. Thank you for your patience.


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Notice: HMIS Downtime From 10/4/14 through 10/7/14

Posted on: Oct 03, 2014
By: Lani Ireland

This is a reminder that the HMIS system will be offline starting in the morning on Saturday, October 4th, through Tuesday, October 7th, to prepare for the upgrade to version 4.4 of the HMIS software.

HMIS will be back online on Wednesday, October 8th.

Please plan accordingly and use paper forms in the downtime.

If you have any questions, you can contact the Help Desk at .(JavaScript must be enabled to view this email address).


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Empowered Case Management (ECM) Name Changed to “CaseWorthy”

Posted on: Sep 08, 2014
By: Lani Ireland

Empowered Solutions Group (ESG), the company that developed Empowered Case Management (ECM), has recently changed their company name and product (web based software) to CaseWorthy, Inc and CaseWorthy respectively.

“We’re excited about the change… [and] allow us to be found more easily online, and ultimately help us become a more recognizable leader in the world of human and social services software.”

Read the full press release.


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