Known Issues

Known Issues

Known Issues List

Below is a list of issues in the CaseWorthy HMIS system that is pulled from Nutmeg Consulting's ticket system. This list is automatically refreshed every 30 minutes and will include any issues marked as public and may include the last update note on that issue if that note is marked as public.

High Priority

Ticket # Status Date Created Ticket Age Contact Project Type External Ticket #
Subject: Enrollment exit date defaults to the current date - CaseWorthy
134747 Waiting on someone else 03/08/2018 95 CaseWorthy Support CAN 18930
Last update: Re-assigned to Derek to be dispatched for review. There was some delay in this.

Medium Priority

Ticket # Status Date Created Ticket Age Contact Project Type External Ticket #

Regular Priority

Ticket # Status Date Created Ticket Age Contact Project Type External Ticket #
Subject: CT HMIS Uploaded Pictures get distorted - CaseWorthy
33599 In Progress 16/08/2018 503 CaseWorthy Support 8411 / 12030 / 12645 - Current
Last update: In August 2018 code migration!
Subject: HOPWA APR Outcomes reporting incorrect numbers
168741 In Progress 15/08/2018 13 CaseWorthy Support HOPWA / DOH AIDs 19903
Last update:
Subject: Fall 2017 APR Q8a doesn't match Q5a
166172 In Progress 03/08/2018 7 CaseWorthy Support PSH 19833
Last update: Fix in testing.
Subject: Service Request Issue - Form Loses Selected Org and returns no results - CaseWorthy
145701 In Progress 15/08/2018 69 CaseWorthy Support SSVF 19350
Last update: Assigned to James at Nutmeg for internal testing
Subject: Contact/Service (PATH) End date is defaulting to the entry/current date - CaseWorthy
137831 Waiting on someone else 03/08/2018 86 CaseWorthy Support PATH / Outreach 19020
Last update: Assigned to Carter at CaseWorthy, still in progress. Reassigned to other staff due to availability.
Subject: Service / Contact Form is buggy
135247 In Progress 16/08/2018 107 CaseWorthy Support 18947
Last update: Scheduling time to see if I can move this back to baseline. Unsure if I can.
Subject: Program Enrollment being allowed when one already present
134653 Waiting on someone else 03/08/2018 95 support 18928
Last update: Hi Support, This issue seems to be resolved in the cceh_test db, thanks. I'll keep this issue open till post-upgrade.
Subject: Error when attempting to Add List to field in Table view
133477 Waiting on someone else 03/08/2018 101 support 18882
Last update: Still with manager of dev at CaseWorthy