Known Issues

Known Issues

Known Issues List

Below is a list of issues in the CaseWorthy HMIS system that is pulled from Nutmeg Consulting's ticket system. This list is automatically refreshed every 30 minutes and will include any issues marked as public and may include the last update note on that issue if that note is marked as public.

High Priority

Ticket # Status Date Created Ticket Age Contact Project Type External Ticket #
Subject: Baseline client merge fails (ext. ticket #'s 12131 & 7806)
2543 Waiting on Vendor/Third Party 16/10/2018 713 CaseWorthy Support 7806 (active) / 12131
Last update: Status Same: Still coming with 8.0, we volunteered to testing.

Medium Priority

Ticket # Status Date Created Ticket Age Contact Project Type External Ticket #

Regular Priority

Ticket # Status Date Created Ticket Age Contact Project Type External Ticket #
Subject: CaseWorthy Enhancement - Release Bin Submission - Return to Filtered Search Results
49224 Waiting on Vendor/Third Party 16/10/2018 497 CaseWorthy Support 11652
Last update: Still with Brian at CaseWorthy, no movement. (week 8)
Subject: Deleted Open Enrollment stops new Enrollment
194125 Waiting on Vendor/Third Party 16/10/2018 14 CaseWorthy Support 22518
Last update:
Subject: Form loses variable - Again
161309 Waiting on Vendor/Third Party 16/10/2018 91 CaseWorthy Support 19729
Last update: Assigned to the CaseWorthy Developer on the 1st. Priority is set to high.
Subject: Error when attempting to Add List to field in Table view
133477 Waiting on Vendor/Third Party 16/10/2018 175 support 18882
Last update: Still with manager of dev team, Staff are also absent. May take 1-2 weeks
Subject: Day Program Setup
120853 Waiting on Vendor/Third Party 16/10/2018 202 CaseWorthy Support 18623
Last update: Status is the same ----------------------------------- Still with Brian B at CaseWorthy. Jim, you may want to move this up the change on your end.